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Leak Detection
A leaky faucet, toilet, shower head, or irrigation system may seem harmless, but more than 10,000 gallons of water are wasted each year from leaks in the average household. Leaks not only waste a lot of water but can also cause outrageous utility bills. Find and fix leaks to save water, energy, and potentially even money on utility bills! Check for leaks around the home by reading your water meter and inspecting water fixtures, such as your toilet, faucets, shower head, and irrigation system.
Fix A Leak Week
Fix A Leak Week is a national event held by EPA WaterSense each year to encourage water consumers to find and fix household water leaks to save water, energy, and possibly even money on utility bills. This year, Fix A Leak Week is March 16-22, 2026. Celebrate by being a leak detective and checking for water leaks in the kitchen, bathroom, laundry room, basement, and outside. Finding and fixing leaks is simple! Most leaks are easy to fix, such as a dripping faucet or running toilet. Inspect fixtures, twist and tighten connections, and replace if necessary with WaterSense-labeled models to save at least 20% more water without sacrificing performance.
Get involved for Fix A Leak Week:
Free Toilet Leak Dye Test Kits
Free Toilet Leak Dye Test Kits are available (limited supply) at our Utility Billing Office at 311 North State Street. Grab one to perform a quick and easy leak test on your toilet! Each kit includes two dye strips to test two toilets. The kits will be available while supplies last through March 20, 2026, so grab them before they’re gone! Or, use food coloring dye at home and follow the instructions from our "How To Detect A Toilet Leak" video below.
Royal Leak Detection Contest
Enter our Royal Leak Detection contest for a chance to win a WaterSense-labeled toilet certified to use 20% less water without sacrificing performance. Leaks can be a royal pain! Perform a "royal" leak detection to find and fix water leaks. Tell us how you have found and fixed leaks with our contest entry form and/or by sharing with us on social media. One lucky winner will win a new American Standard Edgemere White Elongated Chair Height Toilet that uses only 1.28 GPF (gallons per flush)! All submissions must be received by 5:00 p.m. on Sunday, March 22, 2026.
How To Enter:
Enter one of two ways - or enter both ways to double your chance to win!
- Submit a Contest Entry Form (Choose One Option Below):
- Online Submission Form
- An account is not required for entry.
- Print & Mail Paper Form
- 311 North State Street, Concord, NH 03301 (c/o Royal Leak Detection Contest)
- Utility Billing Office
- Visit our office at 311 North State Street to complete and submit a printed form in person during business hours of 8:00 a.m. to 4:30 p.m., Monday through Friday.
- Online Submission Form
- AND/OR Social Media:
- Tag us in a public post on Facebook or Instagram @ConcordNHGS and share with us how you have found and fixed water leaks (scroll down to get some ideas on how to be a leak detective). Pictures are encouraged, but not required.
Submit a contest entry form and post on social media to double your chance to win!
By entering the contest, you agree to the official contest rules.
How To Find & Fix Water Leaks At Home
There are many ways you can determine if you have a leak around the house. Here are a few ideas of how you can be a leak detective:
Faucets
Check all fixture connections and see if any water is leaking through. Sometimes tightening is all that is needed. Consider adding an aerator (a twist on screen that adds air into the water stream) to your faucets to save water, without sacrificing the water pressure.
Toilets
Many toilet leaks are caused from the flapper being broken or decayed. The flapper is the piece of rubber that is attached to the toilet handle that allows the water to flow into the toilet bowl from the tank after flushing. A quick flapper replacement should do the trick! Learn how to flip your flapper.
Another common toilet leak is water flowing down the overflow tube. If this is the case, lower the water level in the tank to save water and reduce utility costs. If you can hear the toilet running, then that is a sure way to tell if you have a leak. You can still have a leak, even if you don’t hear your toilet running! If your flapper looks fine and there is no water going down the overflow tube, a good way to test for a leaky toilet if your is to perform a dye test. Simply place dye into your toilet tank (do not flush) and wait for approximately 10-30 minutes to see if the water in the bowl changes to the dye color. If it does, then water is leaking from the tank. Be sure to flush after the test to remove the dye. Most toilet repairs are easy fixes and parts can be easily found at local hardware stores. Consider upgrading to a WaterSense-labeled toilet to reduce your water use by 20-60%! Older toilets use as much as 6 gallons of water per flush, while newer water-efficient toilets, such as WaterSense labeled models, use closer to 1.3 gallons per flush, while still providing equal or superior performance!
Showers
Shower heads can also get old and leak. A showerhead that drips 10 drops per minute can waste more than 500 gallons of water per year! Most leaky showers can be fixed by tightening fixture connections. A simple fix would include wrapping the leak with pipe tape, or consider upgrading your showerhead to a WaterSense labeled model to save water and potentially even money off utility costs.
Outdoors
Garden hoses and irrigation systems should be checked regularly, especially after winter to check for damage from frost or freezing. Make sure connections are tight. Pipe tape can be used for a quick solution to wrapping up any leaks.
Another great way to detect if you have a water leak is by reading your water meter. Most repairs are easy fixes and parts can easily be found at a local hardware store, but contact a licensed plumber if additional help is needed. Visit our WaterSense web page for more information about EPA WaterSense and ways to conserve water.
City Leak Detection
Our crews continually work at fire hydrants and valves to find any potential water leaks throughout Concord. Finding hidden leaks helps to conserve water, which prevents the waste of City treated water and reduces the efforts and costs of excessive pumping. Water service will not be interrupted unless a leak is found. Notice will be given if a leak is found before repair. The City of Concord is not responsible for leaks found within private property.
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General Services (Public Works)
Physical Address
311 North State Street
Concord, NH 03301
Phone:
603-228-2737Emergency Phone (After Hours):
603-225-8696Operation Hours:
6:30 a.m. - 3:00 p.m.Administration Hours:
Monday - Friday
8:00 a.m. - 4:30 p.m.
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Fix A Leak Week
Find and fix water leaks to save water & possibly money on your utility bill! Grab a Toilet Leak Dye Test Kit (while supplies last) and enter our Royal Leak Detection Contest for a chance to win a WaterSense-labeled toilet! -
Reporting Tool & Mobile App
Connect with the City of Concord by using our online web portal or download the MyConcordNH mobile app to report a non-emergency concern or to submit a request. The app provides alert notifications and quick access to important information. More Information -
General Gazette Newsletter
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