Water Quality
Concord General Services’ Water Treatment Division provides tap water for the City of Concord of the highest quality. The laboratory staff at the Water Treatment Plant performs continuous testing to ensure the water is within accordance of national standards that are enforced by the U.S. Environmental Protection Agency (EPA) and the Safe Drinking Water Act (SDWA). Division staff ensures these standards are enforced to protect the public from contaminants and to provide the highest standards for both water quality and safety.
Report A Concern
Use our SeeClickFix online web portal or the MyConcordNH mobile app to report an issue (water concerns, pothole, missed trash collection, illegal dumping, graffiti, damaged street sign, parking concern, snow plowing, and more). Report a concern and learn more at www.concordnh.gov/seeclickfix.
Emergencies should be called into (603) 228-2737 from 8:00 a.m. to 5:00 p.m. during the week and to (603) 225-8696 after hours and during the weekend.
Water Quality Reports
Water quality reports, or consumer confidence reports, are published annually to provide a public record of how the City of Concord meets or exceeds all state and federal standards for water quality and treatment. All public water systems have been required to produce an annual water quality report since 1999. The report details the quality of Concord’s tap water, frequently asked questions, a comparison of all regulated water contaminants found against the standards of maximum contaminant levels (MCLs), and other important information.
2023 Water Quality Report
- 2023 Water Quality Report (2022 Reporting Year)
- CCR Archive (Previous Years)
Partnership for Safe Water
Concord General Services’ Water Treatment Division joined the American Water Works Association (AWWA) Partnership for Safe Water in November 2014 to enhance Concord’s commitment to providing the highest quality water. This is a voluntary four-phase program with established water quality guidelines higher than the minimum standards set by the Environmental Protection Agency (EPA). Our Water Treatment Plant has officially been recognized as a Phase II facility. Being a Phase II facility includes annual data collection and reporting of baseline turbidity results (raw and finished) to the AWWA. Concord General Services’ goal is to reach Phase IV. Being a partner of AWWA Partnership for Safe Water will ensure that the City of Concord is providing the highest water quality possible for the community and is ahead of federal regulations. Please email Marco Philippon, our Water Treatment Superintendent, for any questions or concerns about the program or the quality of our water.
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Marco Philippon
Water Treatment Plant Superintendent
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General Services (Public Works)
Physical Address
311 North State Street
Concord, NH 03301
Phone:
603-228-2737Emergency Phone (After Hours):
603-225-8696Operation Hours:
6:30 a.m. - 3:00 p.m.Administration Hours:
Monday - Friday
8:00 a.m. - 4:30 p.m.
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Mon, Oct 9
Indigenous Peoples' DayRead On -
Fri, Nov 10
Veterans DayRead On -
Thu, Nov 23
Thanksgiving DayRead On
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Everett Arena Ice Skating
Come ice skate with family and friends at the Everett Arena! Ice skating takes place September 5, 2023 through March 14, 2023. Admission is $6 (free for ages 3 & under). Skate rentals are available for $6. Grab refreshments at the snack bar. More Information -
Water Service Line Inventory Project
The City will be contacting approximately 1,500 water customers to inspect their water service lines and update unknown records in accordance with new EPA requirements of the Lead and Copper Rule to create a public inventory of service line materials. More Information -
RV Waste Station Closed
In the interest of public safety, the RV Waste Station at the Hall Street Wastewater Treatment Facility is temporarily closed from April 1, 2023 through December 31, 2023, due to scheduled facility construction. We apologize for any inconvenience.