Since New England winter weather is often unpredictable, Concord General Services’ Highway and Utilities Division prepares for winter operations for the City of Concord year-round. The salt barn is typically ready to go in October and all of the equipment is serviced and inspected in the summer. Once it starts snowing, Highway and Utilities’ first priority is to make sure road conditions are safe and clear.
Use our request tracker to report any of the following concerns:
- Street Not Plowed
- Slippery Street
- Plow Damage
- Sidewalk Not Plowed
- Slippery Sidewalk
- Snow Drift
Residents, please remember that snow should not obstruct City streets, sidewalks, or hydrants. We understand it can be difficult not to place snow from your private property onto the public right-of-way. However, Ordinance 5-1-15 prohibits this action. Help us keep streets and sidewalks clear for the safety of pedestrians and drivers. Also, be sure hydrants are kept clear so they can be easily accessed in case of an emergency. We thank you for your cooperation.
Winter Operations Policy
View the official City of Concord Winter Operations Policy below for full information not included on this web page:
Highway and Utilities crews plow and treat the 220 miles of streets in Concord on a priority service level during the winter. Once snow removal operations are completed for city streets, crews can focus on clearing the 90 miles of sidewalk throughout the city on a priority level basis. Two sets of crews rotate as needed through snow storms for snow removal operations. Our main crew plows streets from 7:00 am to 3:00 pm with 23 pieces of equipment. From 3:00 pm to 11:00 pm, our swing shift operates 16 pieces of equipment. Our main shift resumes operations at 11:00 pm through 3:00 pm the next day as needed.
After the snow has stopped and streets have been plowed, crews will clear City sidewalks. Sidewalks are plowed on a priority level basis. Downtown sidewalks are maintained by our Downtown Services Team. School walking routes, as designated in blue in the Sidewalk Priority Map (PDF), are the highest priority for sidewalk plowing by our road crews. School walking route plowing priorities have been established between the schools and the City of Concord.
Winter Parking Bans
There are two types of winter parking bans that can be issued for snow removal efforts, Winter Storm Event Parking Bans and Winter Maintenance Parking Bans. Winter parking bans are issued to permit crews to clean our city streets quicker, more thoroughly, and with fewer obstacles. Sign up for both of these parking ban alerts to stay notified of snow removal operations and to prevent receiving any parking citations or towing fees. Free parking is available in the City garages on the weekends, on holidays, and from 5:00pm to 8:00am during the week. We appreciate the community's cooperation to allow for a quicker, safer, and more efficient plowing process.
Winter Storm Event Parking Bans
Winter Storm Event Parking Bans are issued to prohibit parking from midnight to 7:00 a.m. on any City street in the entire City (including downtown). Sign up for “Winter Storm Event Parking Ban Alerts” in the Alert Center within the Notify Me module to get email alerts when on street parking has been restricted for the entire city.
Winter Maintenance Parking Bans
Winter Maintenance Parking Bans are issued to prohibit parking in the downtown area from midnight to 7:00 a.m. for continued snow removal. View our Downtown Snow Removal Parking Ban Map (PDF) to see all downtown areas impacted by an issued Winter Maintenance Parking Ban. Sign up for “Winter Maintenance Parking Ban Alerts” in the Alert Center within the Notify Me module to get email alerts when on street parking has been restricted for downtown.
Sign up for both of these parking ban alerts to stay notified of snow removal operations and to prevent receiving any parking citations or towing fees. Free parking is available in the City garages on the weekend and from 5:00pm to 8:00am during the week. We appreciate the community's cooperation to allow for a quicker, safer, and more efficient plowing process.
Residents can pick-up sand (please do not exceed any more than two 5 gallon buckets) at the following locations:
- Transfer Station (77 Old Turnpike Road; Monday-Saturday, 8:00am to 4:00pm)
- Wastewater Treatment Plant (125 Hall Street; Monday-Friday, 7:30am to 3:00pm)
- Abbott Road Material Storage Site (No Specific Hours)
As the winter season progresses and snow levels continue to accumulate, crews haul snow out of narrow streets and areas that obstruct line of sight for drivers. Emergency no parking signs are installed on narrow streets by noon the day before in preparation for snow hauling. Please follow these no parking signs through the season to allow crews to effectively reach areas for snow removal. Violators are subject to receiving a ticket and being towed by the City’s Parking Division. Crews will also haul snow from areas that obstruct line of sight for drivers that do not impact parking. We appreciate the community’s cooperation and patience as crews work their way through areas as time allows.
Downtown Snow Removal
Our Downtown Services Team is dedicated to performing snow removal operations on sidewalks and hardscapes. Our Highway and Utilities crews also plow the streets and clear out remaining snow overnight Sunday through Thursday. Winter Maintenance Parking Bans are issued to notify the community of a scheduled overnight downtown snow removal, which prohibits parking in the downtown area for operations. Operations typically begin at 11:00 pm and crews work as fast and as efficiently as possible to attempt to finish by 7:00 am to avoid traffic and pedestrians. Snow is loaded into approximately 12 rented trucks by loaders with snow blowers attached and is hauled to the snow dump on Old Turnpike Road. After the snow has been removed, the roads are treated with salt. Downtown snow removal operations average 5,000 cubic yards of snow each for each overnight (equivalent to 1 million gallons of water).