Many City facilities are now open.
Residents are strongly encouraged to continue using online services whenever possible. View a list here: www.concordnh.gov/1111/Online-Bill-Pay.
The mail slot in front door of City Hall (41 Green Street) can still be utilized for the following:
The following items are available in the Code Administration Lobby (37 Green Street):
- Building & Trades Permits
- Building Plans / Reviews
- Health & Licensing Applications
- Zoning Board of Adjustment Applications
- Sign Permit Applications
- Planning Board Applications
Facial coverings will be required to enter the buildings. If you do not have one, one will be provided. City staff will be wearing facial coverings. Other protective measures include sneeze guards, hand sanitizer, social distancing, a limited number of people in the building, and increased sanitization in all facilities.
CITY HALL DEPARTMENTS, CODE ADMINISTRATION
At City Hall, guests will enter through the front door, and exit through the side door (handicap accessible access). Business hours will be 8 a.m. to 4:30 p.m. Monday through Friday; the City Clerk's Office and the Collections Office are open until 6 p.m. on Thursdays.
An employee will greet guests in front of City Hall, ask them a series of health screening questions, and coordinate the number of people accessing the Assessing, Collections, and City Clerk’s Office at any given time to ensure appropriate social distancing (everything will be moved inside in the event of inclement weather). Other City Hall departments on the second and third floor will be accessible for walk in customer service after checking in with greeter.
We are utilizing an electronic queuing system for the first floor offices to get guests in and out as efficiently as possible. Please note the average wait time could be 30 minutes or more. Guests will be called by the greeter via the phone number provided when it is their turn. It is strongly suggested customers utilize online payment options for motor vehicle renewals and payment of city taxes and billings.
The Code Administration office will also be open from 7:30 a.m. to 4 p.m. Monday through Friday beginning on July 13.
FULL INFORMATION & DETAILS FOR ALL DEPARTMENTS AVAILABLE AT WWW.CONCORDNH.GOV/CORONAVIRUS