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Water / Sewer

Water / Sewer Billing

Application for Service: This form is used to transfer billing information from one owner to the next when the property is sold. A tenant customer requesting that the utility bill for the leased property be put in the tenant's name must have the landlord sign as well, or the form will be returned. Under all circumstances the property owner remains responsible for the payment of any and all municipal utility charges for the property.

View Account Services: View account information (such as billing / payment history and consumption) and sign up for E-Bill enrollment (a convenient way to receive your water / sewer utility statement). You’ll need to know your account number and the name on the account as it appears on the bill to sign in.

Payment Methods 

  • Automatic Payments
    • Fill out our form to enroll for automatic payments with our E-Z Pay Plan 
  • Online 
    • Pay your water and sewer utility bill online.
  • In Person
    • Send cash or check to:
      • General Services, 311 North State Street, Concord
      • City Hall, 41 Green Street, Concord
  •  By Phone (Credit Card):            
    • 1-800-615-9507 (a nominal convenience fee will apply)
  •  Mail (Check)
    • City of Concord, PO Box 9622, Manchester, NH 03108-9622

Leak Detection

Water Leak Detection Survey Fire Hydrant

Crews continually work at fire hydrants and valves to find any potential water leaks throughout Concord. Water service will not be interrupted unless a leak is found. Notice will be given if a leak is found before repair. The City of Concord is not responsible for leaks found within private property. It is recommended for all residents to check for any internal leaks, including for faucets or toilets, which could potentially lead the city into a false water leak reading. Check out our WaterSense page on our website to learn about water conservation, fixing leaks, and the WaterSense program.

Contact Us
General Services

311 North State St.
Concord, NH 03301

Operations Hours:
6:30 a.m. - 3:00 p.m.

Administration Hours:
8:00 a.m. - 5:00 p.m.

Phone: (603) 228-2737
Fax:     (603) 224-6729
Mon, Apr. 14 - Mon, May 26

Mon, Apr. 14 - Sat, May 31

Mon, Apr. 21 - Sat, May 31

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News Flash
Hydrant Flushing Cancelled 4/21 - 4/25
Because of the water main break this week - Flushing is cancelled and will resume Week of 4/29 through 5/2. The General Services Department, Highway & Utilities Division, will begin its annual flushing of water mains. Read on...
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