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General Services (Public Works)
General Services Department The City of Concord

The General Services Department of the City of Concord services Concord, NH with street maintenance, trash and recycling, water and sewer services, equipment services, and the Douglas N. Everett Arena.

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Sign up for General Services "News Flash" topics on our website within "Notify Me" for a chance to win free 30 gallon PAYT (pay-as-you-throw) trash bags! Anyone subscribed to "General Services," "General Services - Trash & Recycling," or "General Services - Street Maintenance" topics before May 31, 2014 will be entered to win for each topic they are subscribed. Please see official rules.

The General Gazette
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The General Gazette NewsletterNew General Gazette Newsletter

General Services Divisions

Street Maintenance
Road maintenance and repair are significant responsibilities of the Highways and Utilities Division of General Services. This includes potholes, existing signs, sidewalks, drainage collection, water distribution lines, sewer collection, plowing and snow concerns, plow damage, tree removal, dead animal removal, and leaf pick-up.

Hydrant flushing is occurring right now for 5-6 weeks with a new area each week. Check the street maintenance page for road information.

Street lights are maintained by Unitil. Call (603) 224-2311 or (800) 852-3339 to report an issue. They will need to know the location of the pole you are reporting and, if possible, the pole number. The pole number can be found as the metal numbers facing the street that are displayed about six feet off of the ground.

Trash & Recycling
The City of Concord currently contracts with Casella, formerly known as Bestway, for all trash and recycling removal services. Please visit the trash and recycling page for more information on trash preparation, recycling procedures, solid waste management, events, and for the route map.

Water / Sewer
The utility billing division generates and distributes invoices to the users of the city's water and sewer lines. The operations are financed and operated in a manner similar to private business enterprises. The water and sewer utilities are fully supported through user charges.

The city's ice arena is the Douglas N. Everett Arena located at 15 Loudon Road in Concord. The Everett Arena is the home of Concord Youth Hockey, Concord High Boy's and Girl's Hockey, Bishop Brady Boy's and Girl's Hockey, and Bow High School Boy's Hockey. It is also open for public skate during scheduled times.

Report A Concern
If you are experiencing an issue with street maintenance, trash, recycling, water services, or sewer services, please submit a request into our citizen request tracker for General Services to review and complete your request.

Contact Us
Chip Chesley

311 N. State St.
Concord, NH 03301

Operations Hours:
6:30 a.m. - 3:00 p.m.

Administration Hours:
8:00 a.m. - 5:00 p.m.

Phone: (603) 228-2737
Fax:     (603) 224-6729
Mon, Apr. 14 - Mon, May 26

Mon, Apr. 14 - Sat, May 31

Mon, Apr. 21 - Sat, May 31

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News Flash
Hydrant Flushing Cancelled 4/21 - 4/25
Because of the water main break this week - Flushing is cancelled and will resume Week of 4/29 through 5/2. The General Services Department, Highway & Utilities Division, will begin its annual flushing of water mains. Read on...
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