Downtown Parking

PayByPhone Parking App

You can now pay for on-street and garage locations with the PayByPhone app. It’s the easiest way to pay, and requires just your mobile phone.

Why Park with PayByPhone?

Never risk a parking ticket: Receive text message reminders before your parking expires
Never run back to the meter: Extend your parking if more time is needed
Never carry coins again: Pay with the app or at paybyphone.com*

*Please note that PayByPhone does charge a fee per transaction.

Next time you park, just look for the green PayByPhone signs on the side of your parking meter or parking kiosk. Download the PayByPhone app now, or visit paybyphone.com to start parking.

PayByPhone FAQs

Q: Can I pay for parking before 9 a.m.?
A: Yes. To pay prior to 9 a.m., you need to add the number of hours you are parking prior to 9 a.m. to the total time you enter into the PayByPhone parking app. For example, if you park your car at 7 a.m., and wish to remain parked until 11 a.m., you need to enter 4 hours into the app (7 – 9 a.m. = 2 hours + 9 a.m. – 11 a.m. = 2 hours for a total of 4 hours). The app will only charge you for the time you’re parked after 9 a.m. You can also pay prior to 9 a.m. at the kiosks.

Q: What should I do if I have problems with the PayByPhone app?
A: The PayByPhone website contains some useful information that may help: https://support.paybyphone.com/hc/en-us.

Q: If I don’t have a ticket on my windshield, how will Parking Enforcement know I have paid with the PayByPhone app?
A: The PayByPhone app uses a zone number (which determines location) and your license plate to let Parking Enforcement know that you paid.

Q: I forgot the zone number where I parked after walking away from my vehicle. Can I just use another one?
A: No. You must enter the zone number where your car is physically located so that Parking Enforcement knows you paid and can locate your vehicle in its corresponding zone.

Q: I paid for parking through the PayByPhone app but still got a ticket. What should I do?
A: Contact the Parking Division at 603-225-8640 or parkingtickets@concordpolice.com.

Q: Can I pay at a meter or kiosk then purchase additional time for the same parking spot with PayByPhone?
A: Yes you may; however, you may not use the app to purchase additional parking so that you will exceed maximum time limits in the meter zone. Exceeding maximum time limits constitutes meter feeding, which is a violation and subject to ticketing.

Why the City of Concord Manages Public Parking

Public parking is a finite public resource with competing interests that rely upon it. Communities manage parking in order to balance these interests to the extent possible to protect the public good and further economic development goals.

Management of public parking is important for economic vitality and turnover. Turnover in high demand areas is especially important for retailers and restaurants.

Parking management is also a key component of ensuring public safety for pedestrians and motorists alike. Basic examples include parking setbacks near intersections and crosswalks for visibility, no parking at fire hydrants in order to maximize ease of access for emergency responders, or parking restrictions on narrow streets to maintain safe flow of traffic.

Public parking facilities are expensive to build. Efficient management of public parking is critical to ensure the community is not spending limited resources unnecessarily to build more parking.

Lastly, management of public parking is also an important source of revenues for communities. Parking charges are user fees which reduce costs to the taxpayers for building, operating, and maintaining parking infrastructure.

Where to Park, Hours of Enforcement, Rates, and Time Limits:

On-Street Meter Zones: The City has 1,050 on-street metered parking spaces throughout Downtown Concord, as well as hundreds of free parking spaces in areas on the edges of the downtown central business district.

On-Street Meter Zones Hours of Enforcement: Monday – Saturday, 9 AM – 7 PM.

On-Street parking meters are free at all other times, including the following Holidays: New Year’s Day, Martin Luther King / Civil Rights Day, President’s Day, Memorial Day, Juneteenth, Fourth of July, Labor Day, Indigenous Peoples' Day, Election Day (when applicable), Veteran’s Day, Thanksgiving Day, Day After Thanksgiving, and Christmas Day.

On-Street Meter Time Limits: On-Street meters have 3 hours and 10 hour time limits. Please see the map below.

On-Street Meter Rates: On-street meter rates are $1.00 / hour.

Meters - Types of Payment Accepted : Credit card payments are accepted at pay station kiosks, as are coins (nickels, dimes, and quarters). There is a minimum 1 hour charge when paying by credit cards. City Parking Cards are also accepted at Kiosks. Coins are only accepted at mechanical meters.

HANDICAP PARKING: Vehicles with license plates displaying the international accessibility symbol, or a windshield placard issued to a person with a walking disability under RSA 261:88, are exempt from paying parking meters. However, time limits will be enforced at all public Handicap Parking Spaces (on-street, as well as municipal parking garages and lots) per RSA 265:74 and City Code of Ordinances 18-1-16.

PARKING ENCUMBRANCE PERMITS: Any person wishing to reserve a metered parking space, or time limited parking space, may do so by securing a parking encumbrance permit at a cost of $15.00 / parking space / day.

Apply for an encumbrance permit by clicking here. You can also apply online using our permit portal.

Public Parking Garages: The City has 3 municipally owned public parking garages featuring 1,215 parking spaces.

Types of Public Parking Offered in Public Garages: The City’s public parking garage feature metered, permit, and lease parking spaces. Please see information below for each garage for more information about quantities of spaces, as well as how to apply for permits and leases.

Parking Garages - Hours of Enforcement:

Parking Garage Metered Parking: Monday – Friday, 9AM – 7PM.

Parking Garage parking meters are free at all other times, including the following Holidays: New Year’s Day, Martin Luther King / Civil Rights Day, President’s Day, Memorial Day, Juneteenth, Fourth of July, Labor Day, Indigenous Peoples' Day, Election Day (when applicable), Veteran’s Day, Thanksgiving Day, Day After Thanksgiving, and Christmas Day.

Parking Garage Permit & Lease Spaces: Monday – Friday, 8AM – 7PM.

Permit and Lease spaces are available to the public at all other times free of charge, including the following Holidays: New Year’s Day, Martin Luther King / Civil Rights Day, President’s Day, Memorial Day, Juneteenth, Fourth of July, Labor Day, Indigenous Peoples' Day, Election Day (when applicable), Veteran’s Day, Thanksgiving Day, Day After Thanksgiving, and Christmas Day.

Parking Garage Rates:

Parking Garage Metered Parking: $0.50 / Hour. 10 Hour Time Limit.
Types of Payments Accepted: Credit card payments are accepted at all Parking Garage pay station kiosks, as are coins (nickels, dimes, and quarters). There is a minimum 2 hour charge when paying by credit cards. City Parking Cards are also accepted at kiosks.
How to Pay for Metered Parking in Garages: When parking at meters in garages, you must remember your space number and pay at a pay station kiosk when leaving the garage on foot. Unlike on-street metered spaces, you DO NOT need to return to your vehicle to display your receipt. You may also use PayByPhone to pay for metered parking in garages.
Permits: Permit parking is available in the State Street Parking Garage and School Street Parking Garages. Types of permits and rates are as follows. Permit Year is July 1 – June 30.

Apply for parking permits in the School Street Garage by clicking here

Apply for parking permits in the State Street Garage by clicking here

Parking Permit Rates

Permit	Permit Name	Days Valid	Hours Valid	Quarterly Fee	Annual Fee
A	All Day - Shared Permit Parking Area	Mon.-Fri.	8 AM-7PM	$341.25	$1,365.00
B	All Day - Reserved Assigned Space	Mon.-Fri.	8 AM-7PM	$510.00	$2,040.00
C	Half Day - Morning Shared Permit Parking Area	Mon.-Fri.	8 AM-2PM	$170.63	$682.50
D	Half Day - Afternoon Shared Permit Parking Area	Mon.-Fri.	1PM-7PM	$170.63	$682.50

Lease Rates

Lease Type	Permit Name	Days Valid	Hours Valid	Quarterly Fee	Annual Fee
Covered Parking	All Day - Assigned Space	Mon. - Fri.	8 AM - 7 PM	$390.00	$1,560.00
Uncovered Parking	All Day - Assigned Space	Mon. - Fri.	8 AM - 7 PM	$292.50	$1,170.00

Listing of Public Parking Garages

State Street Public Parking Garage:

Address: 19 North State Street, Concord NH 03301

Spaces Available:
Total Spaces: 238
Metered: 135
Permit A/C/D (Common Pool): 81 spaces (up to 100 permits)
Permit B (Reserved Exclusive Use): 4
City Vehicles: 18

Apply for parking permits in the State Street Garage by clicking here

School Street Public Parking Garage:

Address: 17 School Street, Concord NH 03301

Spaces Available:
Total: 467
Metered & Handicap: 187
Permit: 280

Apply for parking permits in the School Street Garage by clicking here. You can also apply online using our permit portal.

Storrs Street Public Parking Garage:

Address: 75 Storrs Street, Concord NH 03301

Spaces Available:
Total: 516
Metered & Handicap: 125
Lease: 391

Inquire about leases in the Storrs Street Garage by calling (603) 225-8640.

Public Parking Lots

Parking Lot	Address	# Public Spaces	Type	Rate	Time Limit	Hours of Enforcement
City Hall	Prince St. (behind City Auditorium)	21	Metered	$0.50/hour	10 hours	Monday - Saturday, 9AM - 7PM
Library	Prince St. (behind Library)	9	Metered	$0.50/hour	10 hours	Monday - Saturday, 9AM - 7PM
Hills Ave.	Hills Ave. (next to Hermano's)	19	Metered	$0.50/hour	10 hours	Monday - Saturday, 9AM - 7PM
Storrs St.	Storrs St., beneath Loudon Rd.	23	Free	Free	10 hours	Monday - Friday, 7AM-6PM
Canal St.	11-35 Canal St. (adjacent to Chief's Restaurant)	28	Free	Free	2 hours / 10 hours	Monday - Friday, 7AM-6PM
Boudreau Sq.	308 Village St. (next to Sam's Convenience Store)	8	Free	Free	2 hours	Monday - Friday, 7AM-6PM
Poulin Gazebo	3 Washington St. (Penacook)	7	Free	Free	1 hour	Monday - Friday, 7AM-6PM
McKee Sq.	84 South St. (next to bank)	8	Free	Free	2 hours	Monday - Friday, 7AM-6PM

SUMMARY OF BASIC PARKING REGULATIONS

Vehicles parked as follows will be subject to a citation citation in accordance with RSA 265:69 or City Code of Ordinances Title II Section 18-1-20:

On a sidewalk;
In front of a public or private driveway;
Within an intersection;
Within fifteen (15) feet or in front of a fire hydrant;
On a crosswalk;
Within twenty (20) feet of a crosswalk;
Within thirty (30) feet of any flashing beacon, stop sign, or traffic control device regulating movement of such vehicle, unless signs or markings indicate otherwise;
Within fifty (50) feet of the nearest rail of a railroad crossing;
Along the side of or opposite any street or excavation or obstruction when such parking shall obstruct traffic;
On the roadway side of any vehicle stopped or parked at the edge or curb of any street;
Upon any bridge or other elevated structure upon a highway or within a highway tunnel, unless signs or markings indicate otherwise;
Within twenty (20) feet of an intersection as measured from intersecting curb lines, unless signs or markings indicate otherwise.
Any place where signs prohibit parking.

Parking Tickets:

Types of Citations: The following is a list of traffic citations in Concord.

Description	City Ordinance	Fine	After 10 Days	After 20 Days
Against traffic	18-1-10	$25	$50	$100
Parking ban	18-1-22	$50	$50	$50
Blocking driveway	18-1-4	$25	$50	$100
No parking bus zone	18-1-9	$20	$40	$80
Too far from curb	18-1-10	$25	$50	$100
Double parking	18-1-10	$25	$50	$100
Encumbered meter (reserved space)	18-1-13	$15	$30	$60
Expired meter	18-3-8	$15	$30	$60
Emergency no parking	18-1-14	$25	$50	$100
Fire hydrant	18-1-20	$50	$100	$200
Fire lane	18-1-15	$50	$100	$200
Disabled access area	18-1-16.1	$100	$200	$200
Handicapped parking	18-1-16	$250	$250	$250
Hazardous District	18-1-21	$20	$40	$80
Head in only	18-3-7	$10	$20	$40
Hazardous zone	18-1-21	$20	$40	$80
Meter feeding - 1st offense	18-3-12	$20	$40	$80
Meter feeding - 2nd offense	18-3-12	$50	$100	$200
Within 20 ft. of intersection	18-1-20	$25	$50	$100
No parking zone	18-1-6	$20	$40	$80
Parked on crosswalk	18-1-20	$25	$50	$100
On-street 48 consecutive hours	18-1-11	$25	$50	$100
Resident permit	18-2-6	$15	$30	$60
Reserved space	18-1-13	$25	$50	$100
Parked on sidewalk	18-1-20	$25	$50	$100
Too close to intersection	18-1-20	$25	$50	$100
Within intersection	18-1-20	$25	$50	$100
Not within lines	18-3-7	$10	$20	$40
Overtime 20 min. zone	18-1-8	$15	$30	$60
Overtime 1 hr. zone	18-1-8	$15	$30	$60
Overtime 2 hr. zone	18-1-8	$15	$30	$60
Overtime 3 hr. zone	18-1-8	$15	$30	$60
Overtime 30 min. zone	18-1-8	$15	$30	$60
Other unlawful parking	18-1-11	$25	$50	$100

Paying a Parking Ticket: You may pay for a parking ticket using any of the following options. Be sure to include your ticket or ticket # when making payment.

On-Line: Pay your parking ticket online HERE. (*Subject to an online processing fee. Effective 08/12/2022, only one processing fee applies regardless of the number of citations paid.)

By phone: 1-888-455-2792.

US Mail: use envelope provided with your ticket. Checks must be payable to City of Concord.

In Person at Concord Police Station (35 Green Street, Concord NH 03301):

Cash;
Check (payable to City of Concord)
Credit card (*Subject to additional 2.79% transaction fee)

Appealing a Parking Ticket: Appeals are handled by the Concord District Court. You must contact the Parking Division to have a hearing scheduled. Phone: 603-225-8640. Appeals cannot be made on citations that have been paid.

You may contact the Parking Division via email at parkingtickets@concordpolice.com.

Parking Strategic Plan

The City began the process of preparing a strategic plan for the Parking System in 2014. The goal of the planning process was to develop a strategy to make the Parking Fund financially solvent while simultaneously furthering economic development goals, enhancing customer service, and improving the quality of the City's parking facilities. The Parking Committee presented its final Strategic Plan to the City Council on November 13, 2017. The Strategic Plan included a variety of short and long-term recommendations to be implemented over the next several years. On December 11, 2017, the City Council approved several ordinances to begin implementation of parking reforms.

For more information about the strategic parking plan, please email Matt Walsh, Director of Redevelopment, Downtown Services & Special Projects, or call at (603) 225-8570.

Narrow Streets Study

In January 2017, the City’s Parking Committee initiated a comprehensive review of narrow streets generally located in Wards 4, 5, and 6 of the City. These areas are to the north, south, and west of the downtown central business district.

The study was initiated in response to ongoing concerns from residents about the following issues associated with on-street parking on narrow roadways:

Public safety, emergency vehicle access, and response times;
Access to, and egress from, driveways;
Snow removal; and,
Delivery of public services (trash, mail, school buses, etc.)

Working with the Parking Division, General Services Department, Community Development Department, as well as Police and Fire Departments, the Parking Committee studied approximately 143 narrow street segments in the study area. See Map #1.

Using criteria set forth in the City’s Code of Ordinances Article 18-1-4, a narrow street is defined as any roadway whereby on-street parking would result in less than a 12’ wide lane for vehicular traffic. Using these criteria, approximately 84 of the 143 street segments were classified as “narrow streets”. See map below, and associated street listing.

In October 2018, the Parking Committee began hosting neighborhood forums to discuss narrow streets issues with the community. In order to make review process manageable, the Parking Committee subdivided the study area into 4 separate zones. These zones are as follows. See the map below for details. Click here for a larger map.

Zone	General Description	North Boundary	South Boundary	East Boundary	West Boundary
1	Wall Street neighborhood	Pleasant St.	West St.	Storrs St.	S. Spring St.
2	City Hall neighborhood	Centre St.	Pleasant St.	Storrs St.	Liberty St.
3	UNH School of Law / White Park neighborhood	Beacon St.	Centre St.	N. Main St.	Liberty St.
4	Old North Cemetery neighborhood	Curtice Ave.	Beacon St.	Prospect St.	Liberty St.