Water Treatment & Distribution
The Water Treatment Division and Highway and Utilities Division of Concord General Services provide services for the treatment and distribution of potable water in Concord. The City of Concord has five water storage tanks that hold a total of 7.5 million gallons of water, which are used to regulate water distribution and are ready to maintain the water supply to the community in case of emergency situations. The water distribution system in Concord contains 172 miles of piping that delivers potable water to approximately 12,000 service connections.
Life depends on water, yet only 1% of the world’s water is suitable for use. Water is a valuable resource that we use daily for drinking, bathing, cooking, cleaning, agriculture, recreation, and fire protection. Public health depends on safe drinking water, and national standards are enforced to protect the public from contaminants in the water supply. The City of Concord processes the public water supply to meet these standards and to ensure a healthy community.
Report A Concern
Use our online web portal to report an issue (water concerns, pothole, missed trash collection, illegal dumping, graffiti, damaged street sign, parking concern, snow plowing, and more). Report a concern and learn more at www.concordnh.gov/seeclickfix.
For emergencies, please call 603-228-2737 Monday through Friday from 8:00 a.m. to 5:00 p.m. For after-hours and weekend emergencies, please call 603-225-8696 to reach the on-call service.
Water Treatment Plant
The water treatment plant was built in 1974 and has a 10 Million Gallon per Day (MGD) capacity, but is currently treating an average of 4 MGD for Concord water consumers. Water is used more frequently in the warmer months, so the plant treats an average of 5.5 MGD in the summer. The treatment process is a traditional surface water treatment that involves coagulation, flocculation, sedimentation, and filtration. Treated water is then distributed throughout Concord to provide easy access to one of life’s basic necessities.
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General Services (Public Works)
Physical Address
311 North State Street
Concord, NH 03301
Phone:
603-228-2737Emergency Phone (After Hours):
603-225-8696Operation Hours:
6:30 a.m. - 3:00 p.m.Administration Hours:
Monday - Friday
8:00 a.m. - 4:30 p.m.
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Everett Arena Roller Skating
Roller skating begins at the Everett Arena on Wednesday, May 31. Hours will be Wednesday, Thursday, Friday, & Sunday, 6:00 p.m. to 9:00 p.m. This is a limited time event through July 30. Private event bookings available! More Information -
Water Service Line Inventory Project
The City will be contacting approximately 1,500 water customers to inspect their water service lines and update unknown records in accordance with new EPA requirements of the Lead and Copper Rule to create a public inventory of service line materials. More Information -
Concord Receives ARPA Grant
The City of Concord has been awarded $166,000 by NHDES for the installation of a new sludge tank mixing system at the Hall Street Wastewater Treatment Facility. These funds are being provided through the ARPA Grant for wastewater improvements. More Information