The City of Concord bills twice each year and collects taxes quarterly. Payments are due July 1, October 1, January 2, and March 31. The July and October bills are estimates, each based upon 25% of the prior year’s total bill (four quarters). The January 2 and March 31 payments are final bills for the year. Each represents one quarter of the total amount due, adjusted by the estimated July and October bills. The city sends the July and October bills in a single mailing on or about June 1. The January and March bills are mailed about December 1. Your bill for the four quarters (July, October, January and March) is based upon a property assessment for the prior April 1 (RSA 76:2).
Pay/View Your Property Tax Account
For your convenience, the City of Concord provides you with several easy ways to pay your bill at your convenience. Avoid searching for parking and waiting in line. You can now pay your property tax bill using an electronic check (ACH), or credit card by touch tone telephone (IVR) or online 24 hours a day, 7 days a week. Dial 1-800-615-9507 or pay/view your property tax bill online by following the instructions. You will need your property tax account number, your bank routing (ABA) number and your bank account number if paying by electronic check. You will need your credit card number, expiration date and CSV number if paying by credit card. There is a small convenience fee for this service.
You will be given credit for payment as of the date the payment is made, but it may take several days for your account to be updated online. Please note, when entering your ABA number, take this from your check and verify the number is correct, as errors will be rejected by your bank and subject you to our returned check fees. Also note, this information is not being verified against your bank account for accuracy or funds. The confirmation you receive and print only shows you have completed this transaction and it will now go to your bank for processing. We advise you to recheck your account in 5 days to verify the transaction was processed and your account has been credited.
You can, as usual, pay your bill through the mail using the envelope and properly dated coupon provided with the bill. Payments can be made in person at the Collection Office. Bring your bill and coupon with you for proper credit. Office hours are 8 a.m. through 4:30 p.m. Monday, Tuesday, Wednesday, and Friday. The office is open Thursday from 8 a.m. to 6 p.m.. To avoid long lines, it is best to visit the office mid-week, mid-month.
You could also place your payment in the mail slot located at the front of the counter located in the lobby of City Hall. After hours, you can place a payment in the mail slot on the front door. These boxes are checked each morning and afternoon daily and you are given credit for the day you drop the payment off.
Please include the proper coupon and note your account number on the check to ensure the proper credit.
Bill Pay Payments
Please note that if you pay both your water and your property tax bills via bill pay you need to set up two different vendors.
For property tax payments the vendor must be
City of Concord Tax Office
PO Box 9582
Manchester, New Hampshire 03108-9582.
For water and sewer payments the vendor must be
City of Concord Water Department
PO Box 9622
Manchester, New Hampshire 03108-9622.
Please schedule your payment at least 7-10 days prior to the due date to ensure that the payment is received timely.
Paying your Real Estate Bill Late
If you cannot pay on time, payments will be accepted late, but interest will be charged. State law requires that the City charge 12% interest prorated on a daily basis on all balances due beyond the due dates. The City has no ability to waive this interest. The Collection Office will set up coupon books to assist those who wish to make partial payments. Payment plans will not, however, prevent interest from accruing on delinquent balances. Please call the Collection Office for further information.